Shipping policy
We ship all of our products within the Continental United States from our studio in San Francisco, CA. Your order should arrive to you within 2-8 business days from the day it ships depending on your proximity to our studio. Tracking info will be sent to your email as soon as it leaves our studio. We take great pride in shipping each order with the most recyclable and eco-friendly materials possible.
By placing an order with us you agree to these terms and conditions:
- MMclay is not responsible for lost or stolen packages
- MMClay is not responsible for returned packages due to customer absence, errors in shipping addresses or package refusal
- Additional shipping charges will be applied for reshipped packages
- If you require faster delivery (3–4 weeks) please email us at: shipping@mmclay.com and we will do our best to accommodate your request
- If expedited shipping is required you will be responsible for an additional shipping fee applied to your order
- We do not ship to PO Boxes – a street address is required for shipping
- MMclay is not responsible for lost or stolen packages
INTERNATIONAL SHIPPING
International shipments take 1-3 weeks, depending on the speed of your local post and customs office. Please note that your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying all additional charges for customs clearance. You should contact your local customs office prior to ordering for further information as every country is different.
- When International shipping is selected, please note that international laws, customs regulations, and current events may effect international shipping rates. Because of this additional shipping charges may be applied prior to shipping your order.